Privacy Policy
Last Updated: 10 June 2025 · Effective Date: 10 June 2025
Codeloom ("we", "us", "our") is committed to handling personal data with care and transparency. This policy explains what information we collect, how we use it, and what rights you have over it. It applies to all visitors to our website and to learners who enrol in our courses.
If you have questions about this policy, contact us at [email protected].
1. Introduction and Scope
This policy covers personal data collected through the Codeloom website and through the enrolment and learning process. It does not cover third-party sites or services we may link to — those are governed by their own policies.
We are based at 95 Thanon Thalang, Talat Yai, Phuket 83000, Thailand and operate under Thai law, including the Personal Data Protection Act B.E. 2562 (PDPA).
2. Data We Collect
Information you provide directly
- Name and email address (from the contact form and enrolment)
- Phone number (optional, if provided in the contact form)
- Message content from enquiries
- Course submissions and project work submitted for feedback
Information collected automatically
- Browser type and version, device type
- Pages visited and approximate time spent on site
- Referring URL
- IP address (used for security and aggregated analytics only)
- Cookie identifiers (see our Cookie Policy)
3. Legal Basis for Processing
We process personal data on the following bases:
- Consent — for marketing emails, if you opt in, and for optional analytics cookies
- Contract performance — to manage your enrolment and deliver course content
- Legitimate interests — to respond to enquiries, improve the service, and maintain security
- Legal obligation — to comply with applicable Thai laws
4. How We Use Your Data
- To respond to enquiries and messages you send us
- To process enrolment and manage your access to course materials
- To deliver and return feedback on submitted projects
- To send administrative communications about your enrolment
- To understand how the website is used and improve it
- To comply with legal obligations
We do not sell personal data to third parties. We do not use your data for advertising profiling.
5. Data Sharing
We share data only where necessary:
- Payment processors — to handle course fee transactions securely
- Hosting and infrastructure providers — to operate the website and course platform
- Analytics tools — aggregated, anonymised usage data only (where cookies are accepted)
- Legal authorities — where required by law
All third-party providers are required to handle data appropriately and are not permitted to use it for their own purposes.
6. Data Protection Measures
- HTTPS encryption for all data in transit
- Access to personal data restricted to staff who need it to do their work
- Regular review of data held and deletion of data no longer needed
- Breach notification to affected individuals and relevant authorities where required
7. Data Retention
Enquiry data is retained for up to 12 months unless you enrol, in which case it becomes part of your learner record. Learner records are retained for three years after your last active track, then deleted unless there is a legal reason to retain them longer. Course project submissions are retained for the duration of your enrolment plus one year.
8. Cookies
We use cookies for site functionality and optional analytics. For full details see our Cookie Policy. You can manage your preferences there or via your browser settings.
9. Your Rights
Under the Thai Personal Data Protection Act, you have the right to:
- Access a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention obligations)
- Object to processing based on legitimate interests
- Withdraw consent at any time, without affecting lawfulness of prior processing
- Lodge a complaint with the Personal Data Protection Committee of Thailand
To exercise any of these rights, contact [email protected]. We will respond within 30 days.
10. Third-Party Links
Our website may contain links to external resources. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any external site you visit.
11. Children's Privacy
Our courses are intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe we have collected data from a minor, please contact us immediately.
12. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email to enrolled learners and by a notice on this page. Continued use of the site or courses after changes take effect constitutes acceptance of the updated policy.
13. Contact
For any data-related enquiry or to exercise your rights:
- Email: [email protected]
- Address: 95 Thanon Thalang, Talat Yai, Phuket 83000, Thailand